Sterno® Contacts

At Sterno®, we welcome your comments, questions, and product inquiries.

Frequently Asked Questions

Customer service

Toll Free Customer Service: 1-877-478-3766 | Fax: 1-847-294-0947

Supervisor of Customer Satisfaction
Linda Daugherity
phone: 847-795-1235
Contact via email

Marketing

Manager of Marketing and Communication
John Droste
phone: 847-795-1285
Contact via email

Sales Representatives/Brokers

Click on the map or reference the list below for contacts in your area.

U.S. Map northeast New York State New York Metro S. NJ, DE, E.PA VA, MD, DC EastPA Michigan and Toledo IL, WI OH, KY, WV, IN Central Canada Montreal, E. Canada Florida Caribbean, Latin Amer, Central Amer, Mexico Tenn, Alabama, Georgia, Panhandle NC, SC LA MS, Memphis W. MO, KS, IA, NE TX OK Arizona Southern California N. Cal, Reno Hawaii, Pacific Rim Utah, El Paso TX, New Mexico, Idaho AK, WA, OR ND, SD, MN MT, WY, CO western Canada ARKANSAS

Northeast | Central | Southeast | Southern | Western | Northwest

NORTHEAST

New England:
Maine, Massachusetts, Connecticut, New Hampshire, Rhode Island, Vermont

Contact: Inter-Mark Sales & Marketing


Upstate New York:

Contact: Inter-Mark Sales & Marketing


New York/New Jersey Metro:
New York City, New Jersey Port, New York Metro Area/Northern New Jersey Area

Contact: Inter-Mark Metro New York


Southern New Jersey, Delaware, Eastern PA:

Contact: J. V. Carter Co., Inc.


Virginia, Maryland, Washington DC, Western PA:

Contact: Reps & Associates

 

CENTRAL

Michigan and Toledo, Ohio:

Contact: Mid-West Associates, Inc.


Illinois and Wisconsin

Contact: Mirkovich & Associates, Inc.


Ohio, Kentucky, West Virginia, Indiana:

Contact: R.Z. Marketing Group


Central Canada:

Contact: J L International


Montreal and Eastern Canada:

Contact: Lexsam Prestige Canada Inc.

 

SOUTHEAST

Florida, except Panhandle/Pensacola:

Contact: Action Brokerage Consultants


Florida Panhandle, Georgia, Tennessee except Memphis, Alabama:

Contact: Sara Griggs and Associates, Inc.


North Carolina, South Carolina:

Contact: Harvest Foods, Inc.


Caribbean, Latin America, Central America, Mexico:

Contact: Florida Agents


 

SOUTHERN

Louisiana:

Contact: Eiserloh Company


Mississippi and Memphis, TN:

Contact: Food Sales East


Western Missouri, Kansas, Iowa, Nebraska:

Contact: DBC Dougherty Brokerage Company


Texas, except El Paso, and Oklahoma:

Contact: Preferred Source


Arkansas:

Contact: Complete Foodservice Solutions


 

WESTERN

Arizona:

Contact: Doane Marketing


Southern California:

Contact: The Fischer Group


Northern California and Reno, Nevada:

Contact: MarketSmart, Inc.


Hawaii:

Contact: Pacific Rim Rep Goup Inc.


Utah, El Paso Texas, New Mexico, and Idaho:

Contact: TRC Marketing, Inc.


 

NORTHWEST

Oregon, Washington, Alaska:

Contact: KBRW, Inc.


Minnesota, North Dakota, South Dakota:

Contact: Roisum Elite Sales & Marketing


Colorado, Wyoming, Montana:

Contact: TCM Sales & Marketing


West Coast Canada (British Columbia & Alberta):

Contact: Int'l Pacific Sales (IPS)

 


Poison Control

If Sterno® is ingested, please immediately call Poison Control at 1-888-313-8954. A medical specialist will advise you of the appropriate course of action. This number is staffed by certified medical professionals and is for MEDICAL EMERGENCIES ONLY. Alternately, you may seek medical attention.